Terms and Conditions

Last Updated: April 2026
Website: dilsedukaan.com
Operated by: Dil Se Dukaan, Agra, Uttar Pradesh, India

1. General Terms

Dil Se Dukaan ki website (dilsedukaan.com) use karke aap in terms and conditions se agree karte hain. Yeh terms sabhi users, visitors aur customers pe apply hoti hain. Agar aap in terms se agree nahi karte, toh please website use na karein.

2. Products & Pricing

Sabhi products ki prices Indian Rupees (INR) mein hain aur inclusive of applicable taxes hain. Hum prices ko bina prior notice ke change karne ka adhikar rakhte hain. Product images representative hain — actual product thoda different ho sakta hai.

3. Orders & Payment

Order place karne ke baad aapko confirmation email milegi. Payment successfully complete hone ke baad hi order process hoga. Hum UPI, Credit Card, Debit Card, Net Banking aur Instamojo ke through payment accept karte hain. Agar payment fail hota hai toh order cancel ho jayega.

4. Shipping & Delivery

Hum poore India mein delivery karte hain. Standard delivery 3-7 business days mein hoti hai. Shipping charges product aur location ke basis pe vary karte hain. Detailed information hamare Shipping Policy page pe available hai.

5. Returns & Refunds

Agar product damaged ya galat aata hai toh 7 din ke andar return request kar sakte hain. Refund approved hone ke baad 5-7 business days mein aapke account mein wapas aa jayega. Detailed policy hamare Refund Policy page pe hai.

6. User Account

Aap apne account ki security ke zimmedar hain. Account share karna ya kisi aur ko access dena allowed nahi hai. Suspicious activity milne pe hum account suspend kar sakte hain.

7. Privacy

Aapka personal data safe hai hamare paas. Hum aapki information sirf order processing aur communication ke liye use karte hain. Details hamare Privacy Policy page pe available hain.

8. Contact

Koi bhi sawaal ho toh humse contact karein:
Email: trustplay@dilsedukaan.com
Phone: +91 8439977550
Address: Agra, Uttar Pradesh, India