Shipping Policy
Dil Se Dukaan poore India mein fast aur reliable shipping provide karta hai. Neeche hamare shipping ke baare mein poori jaankari di gayi hai.
Delivery Area
Hum pan-India delivery karte hain — metros, tier-2 cities, aur rural areas sab covered hain. Currently hum sirf India ke andar ship karte hain.
Delivery Timeline
- Metro Cities (Delhi, Mumbai, Bangalore, etc.): 3-5 business days
- Tier-2 Cities (Agra, Jaipur, Lucknow, etc.): 4-6 business days
- Remote Areas: 5-7 business days
- Sundays & National Holidays: Delivery nahi hoti
Shipping Charges
- Orders above ₹499: FREE Shipping
- Orders below ₹499: Flat ₹49 shipping charge
- Heavy/bulky items pe additional charges lag sakte hain
- COD (Cash on Delivery): ₹29 extra charge
Order Tracking
Order ship hone ke baad aapko tracking number email aur SMS pe milega. Aap apna order real-time track kar sakte hain courier partner ki website pe.
Order Processing
- Orders 24-48 ghante mein process hote hain
- Payment confirmation ke baad hi order ship hoga
- Weekend pe place kiye orders Monday ko process honge
Delivery Issues
Agar delivery mein koi problem aaye — delayed, damaged, ya wrong address — toh turant humse contact karein:
Email: trustplay@dilsedukaan.com
Phone/WhatsApp: +91 8439977550
Dil Se Dukaan — Aapka order, humari zimmedari. Fast delivery, safe packaging, happy customer!